Business Etiquette in London: The Dos and Definitely Don'ts
From explaining the ‘no brown in town’ rule, to considering when to air-kiss or handshake, we’ve got you covered
~
London: Navigating Business Etiquette
The English capital is rich in history, culture, and charm, complemented by a unique flavor of somewhat passive-aggressive people. To thrive in the working world, a polite smile and the art of turning enemies into friends can be your greatest assets. Whether you're disapproving of someone pushing in front of you on the Tube or mastering the after-work drink, we've got your questions on business etiquette in London covered. Trust our advice, as we at Plum Guide love doing the hard work for you. You're welcome.
Master the After-Work Drink
Pub culture is intertwined with British culture, and if a colleague or, more importantly, your boss invites you for a drink after work, always say yes. Have an excuse ready if you need an escape. When getting to know new colleagues, ensure they get more drunk than you. Whether it's champagne in the city or a pub in a Fulham beer garden, finding the right watering hole is a priority in London's business etiquette.
White Harbour, Plum Guide home in London
Perfect the Art of Greetings
In London, a sturdy handshake suffices for greetings; exaggerated greetings are not the norm. Be warned, a weak handshake will be judged.
Lola, Plum Guide home in Notting Hill, London
Prepare for Plenty of Small Talk
Small talk, a classic British idiosyncrasy, is essential when talking to colleagues, clients, or contacts. Brush up on your pleasantries, and when in doubt, discuss the weather, a topic that can sustain an hour's worth of conversation.
The Golden Boy, Plum Guide home in London
Wear Appropriate Attire
In London's business etiquette, the saying 'No brown in town' still holds true, particularly for the City of London. Stick to classic, polished attire and avoid loud ties or uncomfortable suits. For women, smart dress codes are more relaxed, and uncomfortable high heels are somewhat old-fashioned.
Chalcot Road IV, Plum Guide home in London
Get Your Timings Right
In London, punctuality is crucial. 7 pm means 7 pm, and lateness is considered bad manners. Londoners are always in a rush, so don't waste their time.
Respect the Unwritten Rules
When invited to someone's house for dinner, bring a token of appreciation, like wine, chocolates, biscuits, tea, coffee, or fancy preserves. Respect for unwritten rules, like this, goes a long way.
Learn How British Humour Works
British sarcasm is a notable trait, and a sense of humor is essential. Self-deprecation is valued, but be cautious not to be too dry to avoid unintended offense. Banter, known as 'bants,' is common, but if unfamiliar, it's best avoided.
Treat People with Politeness
Good manners and politeness are highly valued in Britain, despite Londoners' brusk reputation. Simple 'please' and 'thank you' go a long way in London's business etiquette.
Related Articles
Written by Plum Guide Destination Expert
